A W.For what was a really difficult trip to put our old lab down, they really could not have been any kinder, more patient, and accommodating. I've been in vet waiting rooms with people waiting for euthanasia and it's so uncomfortable for everyone. They brought paperwork to my car and let me stay crying in my car privately til they had a room ready. I didn't have to sit there and try to make polite small talk to strangers in the waiting room during a really emotional time. The vet, Dr Ngo was very sweet. Even though it's part of their job, I imagine it's hard for them to see animals in pain and owners distraught. I really appreciated the way everyone handled me and my old pup.